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Payment Integration

CartQ utilizes Stripe and PayPal to handle all e-commerce transactions, including eGift Card, Certificates, Discount Cards & Subscription Box offers.

You can set up one integration for Stripe and one integration for PayPal, but you can only have one or the other active for checkout at any given time.

Having both can be helpful in order to experiment and determine the merits of each one, or to have one as a back up that you can switch over to in case you have an issue with the other. However, only one account is necessary.
Stripe Authorization
At first, it will show as Incomplete. Click to Launch the Stripe Onboarding and it will guide you through the entire process via Stripe's onboarding wizard.

When you're finished, it will return you to the same page on CartQ and you'll see the integration as completed.
Stripe Authorization
PayPal Authorization
Alternatively you can integrate with PayPal.
PayPal Authorization
CartQ Handles Refunds
Authorizing CartQ gives permission for CartQ to facilitate transactions on your behalf, including submitting refunds.

So although businesses can submit refunds through their Stripe or PayPal account, CartQ primarily handles refunds to make it easier for the customer and to ease the customer support burden from the business owner.

Customers who make purchases through CartQ to be able to submit refund requests via a CartQ customer support ticket, by using the Contact Us link at the bottom of the CartQ home page.
Customers can request a refund via the Contact Us link on the CartQ home page.
Funds go directly into your Stripe or PayPal account
There are two separate fees taken on each sale:

1. CartQ charges a 1% + $1 customer support fee ($1.20 on a $20 sale, and $2 on a $100 sale)
2. Stripe or PayPal processing fee

Both fees are automatically deducted by Stripe or PayPal, and the remainder is deposited directly into your Stripe or PayPal account.
Partner Consents (PayPal)
Later on if you want to view what you have authorized to CartQ or to revoke authorization, you can visit the following link in your PayPal account:

https://www.paypal.com/businessprofile/partner/consents
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