Account Settings
Most account settings are self-explanatory, but there are a few that are worth highlighting.
Business Page Theme
You can set whether you want your business page theme to be in Dark or Light mode all the time, or to alternate during the day and night.
It's best to pick a somewhat darker color for your theme color, since there will be white menu links within it. Ideally you'll want to pick the dominant color for your business or that matches your business logo.
It's best to pick a somewhat darker color for your theme color, since there will be white menu links within it. Ideally you'll want to pick the dominant color for your business or that matches your business logo.
The theme mode can be Dark, Light or Auto, and you can pick a theme color.
A red-themed example
This will color the top menu bar and the website bubble on your business page.
A red-themed example
Commerce - Points & Rewards
This is where you can enable or disable Points & Rewards functionality throughout your account.
If you don't plan on using it, you'll want to disable it so that it won't be showing irrelevant links to customers, logging points unnecessarily or sending emails to customers that don't apply.
If you don't plan on using it, you'll want to disable it so that it won't be showing irrelevant links to customers, logging points unnecessarily or sending emails to customers that don't apply.
Commerce - Points & Rewards
Commerce - Subtotal Entry
This what the field is called where your staff can enter the subtotal amount from the customer's receipt, before deductions or discounts are applied.
The system default label is Full Subtotal Amount.
The idea behind this is so that you can track how much sales volume is coming in as a result of your special offers, and this also is the number of points that are awarded to the customer for the redemption (if you have Points & Rewards enabled for your account).
For example, if a customer comes in and uses a $50 e-Gift Card and their subtotal is $60. If the staff member entered $10 as the subtotal, it wouldn't accurately reflect that $60 was spent.
Because this can be confusing for some staff members, you can customize the label for this field in order to fit the terminology for your business.
In this example, the staff member should enter $60 as the Full Subtotal Amount. The customer is then awarded 60 points for their visit, and in your reporting, you'll know that the subtotal volume is an accurate number.
The system default label is Full Subtotal Amount.
The idea behind this is so that you can track how much sales volume is coming in as a result of your special offers, and this also is the number of points that are awarded to the customer for the redemption (if you have Points & Rewards enabled for your account).
For example, if a customer comes in and uses a $50 e-Gift Card and their subtotal is $60. If the staff member entered $10 as the subtotal, it wouldn't accurately reflect that $60 was spent.
Because this can be confusing for some staff members, you can customize the label for this field in order to fit the terminology for your business.
In this example, the staff member should enter $60 as the Full Subtotal Amount. The customer is then awarded 60 points for their visit, and in your reporting, you'll know that the subtotal volume is an accurate number.
Commerce - Subtotal Entry
Staff members enter the Full Subtotal Amount for each redemption
This is the number of points that the customer is awarded for their visit, if you have Points & Rewards enabled for your account.
Staff members enter the Full Subtotal Amount for each redemption
Maximum Subtotal Threshold
You can also set a Maximum Subtotal Threshold so that you can be alerted if a staff member makes a mistake and enters a really high number.
Notify Upon Flagged Redemptions
To get notifications for this, checkmark "Notify Upon Flagged Redemptions" for your user.
Notify Upon Flagged Redemptions
When you get the notification for the redemption, it will be classified as "Flagged" in the subject line.
You can then click the link in the notification to quickly update the subtotal amount so it doesn't skew your reporting.
You can then click the link in the notification to quickly update the subtotal amount so it doesn't skew your reporting.
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